ABOUT

Member Online Services

Features
Members have online access to reserve courts, update account information and see important information about their accounts all online


  • Register for Programs 
  • Reserve Tennis Court
  • Reserve Squash Court 
  • Update Email Address
  • Update Credit Card Info
  • View Statements
  • View Locker Info
  • View Series Sales
Member Log In
First Time Logging In? Contact our Front Desk or Membership Services for assistance
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Guest Access
First Time Logging In? Contact our Front Desk to obtain log-in credentials. 
Log In

How To Guide




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First Time Logging in?

MEMBERS- MOTIONVIBE

If you have never logged in to HRC Online Services, your username and password will have been emailed to you. 

If you don't have this information click here and enter your account number and last name. 

 

GUESTS - OLS 

New guests to the club must create an account in-person at the Front Desk.  All new accounts require a guest waiver to be signed. 

If you or your child has participated in programs in the past you may already have an account. Please contact the Front Desk to retrieve log-in credentials. 

 

NOTES

  • If you don't receive a credential or password email, please check your junk folder. 
  • Guests with multiple family members who have accessed the club prior to July 1st will need to contact the Front Desk to merge guest accounts together.  
    • For Example:  Have two children registered in camp or lessons in the past. 

 


Forgot Your Password?

For Members: click here to reset your password. Enter your Account Number and Barcode. 

 

For Guests: Use the Forgot Password form to reset your password:

  • Enter the email address on file and click submit.
  • Check your email and follow the instructions to reset your password

 

If you need help logging in, please call the Front Desk at 519-942-2255 during operating hours.  

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Reserving a Tennis Court

  1. Log into your member account here
  2. Under Tennis  Click Book a Court 
  3. Select the date, time, and number of hours you wish to plan and click "Search Now" 
  4. Review available times and click "Book It" for the time you wish to book. 
  5. Add friends to the booking and Click "Book Court Now"
  6. Congratulations, your reservation is now complete!

A few things to remember:

  • All participants must be added at the time of the reservation. If for some reason they are not, please check with the front desk prior to your reservation time.
  • You can view all of your upcoming reservations by going to the Club Activity tab. 

 If you have any questions, call us at 519-942-2255

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Reserving a Squash Court

  1. Log into your member account here
  2. Under Tennis  Click Book a Court 
  3. Select the date, time, and number of hours you wish to plan and click "Search Now" 
  4. Review available times and click "Book It" for the time you wish to book. 
  5. Add friends to the booking and Click "Book Court Now"
  6. Congratulations, your reservation is now complete!

A few things to remember:

  • All participants must be added at the time of the reservation. If for some reason they are not, please check with the front desk prior to your reservation time.
  • Only two people per booking. Solo bookings must be booked through the Front Desk. 
  • You can view all of your upcoming reservations by going to the Club Activity tab. 

 If you have any questions, call us at 519-942-2255

General Cancellation Policy 

Reservations canceled more than 12 hours of the start time are free.

Reservations canceled within 12 hours of the start time, will be charged a $10 cancellation fee per person in the booking.  Fees are charged to the Host.  

To cancel a court reservation go to Club Activity, find your book, and click Unregister.