We are working hard to prepare the Club to reopen, and wanted to share the new health and safety measures we have put in place to keep you safe during these unprecedented times.
HRC has always been a place where members can feel welcomed and comfortable. We have also always been committed to providing our community with the highest level of cleanliness. This commitment is important now more than ever. As a result, we are further enhancing our club cleaning procedures and health guidelines to ensure your safety.
We all have an important role to play in keeping our club safe for everyone to enjoy.
To ensure the safety of all members, guests and staff we have implemented enhanced protocols:
The following screening protocol will be in place until further notice.
Club Safety Protocols
To adhere to social distancing restrictions certain pieces of equipment will temporarily be unavailable until further notice.
MEMBER SAFETY ETIQUETTE
It is the responsibility of all members and staff to comply with the safety etiquette policy that has been implemented:
Capacity Control Measures
At the present time, no appointment will be required to use the Main Gym Area. Capacity will be controlled by all members checking in and out at the Front Desk using our new capacity check-in software. If the gym is at capacity members a member will be required to wait until another member exits.
This is subject to change and will be monitored closely.
Are Face Masks Required?
As per Wellington- Dufferin Health Unit updated face mask order, face coverings are not required to be worn when in the main gym working out. Face coverings are required in all common areas of the club including the locker room.
It is strongly recommended to bring something to store your mask while in the gym (i.e. brown paper lunch bag, sandwich bag, Tupperware container etc.)
Group Fitness classes have been modified to ensure a safe and enjoyable experience for all members. Members should expect reduced class options and class sizes that will support social distancing and contact tracing measures.
Individual workout spots will be marked and members must stay within their designated spot.
STEP #1: SIGN UP PROCESS
All members must sign up for all group fitness classes via HRConline or by calling the Front Desk.
STEP #2: CHECK-IN PROCESS
Members are to arrive only 10 minutes prior to the start of their scheduled classes. Late arrivals will NOT be allowed entry into the class.
Members will check-in at the Front Desk and will proceed to their class. In class sign-in sheets are no longer required.
STEP #3: DURING & AFTER CLASS
Staff will set up all class equipment in designated spots at the beginning of each class in order to ensure social distancing is adhered to.
At the end of the class members will leave equipment and exit the studio immediately with the workout spots closest to the door exiting first.
Staff will clean and disinfect equipment and set-up for the next class.
Personal Training services will be available upon reopening. The following guidelines have been created to ensure we reduce the potential for contact between Client and Trainer.
Under the Ontario Emergency Order legislation, HRC must follow the Ontario Tennis Association's Return-to-Play guidelines. We will continue to make updates as restrictions are lifted.
Ball Machine ( Available as of August 12, 2020)
Under the Ontario Emergency Order legislation, the club must follow Squash Ontario's Return-to-Play guidelines.
Pre-booked private instruction will be permitted. Please contact Leah to make arrangements.
Squash lessons please contact Leah at [email protected]
We understand how valuable and important our Kids Club service is to members, for many it is the reason why they joined our club.
We are working very hard to have Kids Club reopen as soon as it is safe to do so.
We appreciate your understanding and patience.
Day-use lockers are available. To ensure cleanliness and physical distancing some day-use lockers have been closed.
Members are asked to leave the locker open after use and that will indicate to staff cleaning is required. Closed lockers indicate they are clean and ready for use.
Members interested in renting a locker can contact Membership Services at [email protected]
Showers are available for use and will be cleaned daily and disinfected twice daily. Members are required to bring their own towels.
All hair dryers have been temporarily removed.
All water stations throughout the club are available for use. Members are encouraged to bring their own pre-filled water to workout with.
The following services and amenities are temporarily unavailable until further notice.
All bi-weekly membership dues will automatically recommence upon the club reopening on Monday, July 27th. As the club is reopening in the middle of a billing cycle a pro-rated amount of half your regular memberships will be charged to your account on Monday, July 27th.
The pro-rated dues + your regular bi-weekly dues will be processed and charged to the method of payment on your account on Monday, August 3rd.
All annual membership
s expiry dates will be extended by 19 weeks, which is the length of time the club was closed for. No action required for the extension.
All Christmas Package members will have their expiry date extended by 19 weeks.
All 9-4 Tennis Members will receive a credit towards 2020-2021 9-4 membership.
The club will reopen to members and guests on Monday, July 27 at 6:30 AM
The following services and amenities will be available to members and their guests.
Services That Will Be Available:
Services Not Available:
As of June 12th, the Guelph-Wellington-Dufferin Health Unit requires all members, guests, and staff to wear masks in all common areas of the club including locker room, washrooms, hallways, viewing gallery etc.
Face Masks are NOT required while participating in physical activities in the Main Gym, Personal Training, Group Fitness & Rev classes, as well as on the squash and tennis courts.
Members and guests must bring their own face mask to wear. HRC will not be providing masks.
It is recommended members bring something (i.e. container, brown paper bag, sandwich bag) to store their mask in while physically active.
Please review the Guelph-Wellington-Dufferin Health Unit website for more information
To allow for enhanced deep cleaning protocols and to align with our regular summer hours, our hours of operation will be as followed until further notice:
Monday to Friday 6:30 am to 8:30 pm
Saturday 8:00 am to 4:00 pm
Sunday 8:00 am - 12:00 pm .
We understand is it uncertain times and that everyone’s personal situation is unique. To ensure all members come back when they are ready to enjoy all HRC has to offer we are offering a temporary leave of absence option for $8 +HST bi-weekly, or free with a doctor's note of an underlying medical condition.
Members must send their temporary leave of absence request, in writing, to [email protected].
The Temporary Leave of Absence will be available to members until September 27th at which point the membership will return to active status and regular dues will apply.
As these are temporary changes due to government regulations in order to keep members, staff and our community safe we will not be reducing membership dues.
The club must continue to maintain the highest level of cleanliness and service our members are accustomed to.
Standard membership terms and conditions continue to apply.
You may cancel your membership at the end of your membership term. All memberships (except REV) are a 12-month financial commitment and REV membership - 3- month financial commitment.
Please contact [email protected] with any questions.
Squash Ontario Return-to-Play guidelines set out the type of play and how play is facilitated as required under the Ontario Emgerency Orders.
We continue to receive updates from Squash Ontario and will lift restrictions on play as they become available.
We appreciate your patience and understanding.